- #Wd mass storage device driver install
- #Wd mass storage device driver drivers
- #Wd mass storage device driver update
If it is not, then you will have to save your data externally and perform a repair install or a recovery of the operating system. Is the disk recognized by the OS in Windows Explorer and usable now?
#Wd mass storage device driver drivers
If that fails, you will need to try to reload the USB drivers for the operating system by inserting your Vista install CD, rebooting, and attempting a Repair/Restore. The file should be rebuilt, correcting the problem. If you get an error while trying the preceding stepsĬlick on the user name under which you are currently logged in.Ĭlick on the Full Control box in the lower permissions section, then click OK. For Windows 7 type c:\windows\system32\driverstore and press Enter. In the address bar, type c:\windows\inf and press Enter. Open a Windows Explorer window (right-click on Start > Explore). Once it has disappeared from the Device Manager, disconnect the device. The device will usually appear under "Other Devices" or "Unknown Devices" right-click on it and choose Uninstall. Right-click on Computer and choose Manage. I have checked HP Support for my Desktop and I don't find any USB Driver to reinstall.ĭo you have another solution apart from returning the drive to the store wher I bought it ? Is there a way to reinstall the USB Drivers on my H Pavilion e9180f ? Reinstalling the usb 3.0 drivers will involve a repair install or a recovery see the link below. I have called Western Digital Support and they say the drive is fine based on the fact that it works on a Laptop with Windows 7 and a Laptop on Windows 8. I have tried running the Microsoft Mr.Fixit without correcting the problem.ĭo you have a hint to help me solve the wrote: In Device Manager the faulty WD My Book 1230 shows up as "Other devices" category. I have tried plugging the WD My Book 1230 on all existing 7 USB Ports of the PC and the situation still exist. I have tried the not recognized HDD on an HP Envy Laptop running Windows 8 and it's recognized and working fine (so the drive is OK).Īs a possible solution I have downloaded and installed the Driver for this HDD from WD without clearing the situation. Windows found driver software for your device but encountered an error while attempting to install it (USB Mass Storage Devive - Access is denied) Windows encountered a probleme installing the driver software for your device.
#Wd mass storage device driver update
When I update the driver (with the Administrator rights) I get the errror message Please consult with your device manufacturer for assistance getting this device installed I get the errror messageĭevice driver software was not successfully installed The new Extenal Drive is not recognized by the PC. My PC is an HP Pavilion e9180f running Windows 7 64 Bits. I bought this second Extenal Drive for Backup to an existing IDENTICAL totally functinal WD My Book 1230 4 Tb. Problem started with the purchase of a an External Drive 4 Tb My Book from Western Digital. I have attempted to use the USB Mass Storage gadget driver (gmassstorage) to some success: the WD comes up in Ubuntu as /dev/sr0 (because that is the read-only unlocker partition, defined as a CD-ROM device) AND the Win7 machine does see the WD unlocker partition, too, but I am unable to communicate with the device.
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